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Are you looking for a new opportunity? Do you want to work for a growing company with new homes on the horizon At Exceptional Care, we are looking for energetic and caring residential child care workers to join our teams on a permanent basis. Exceptional Care work with young people aged 7 -17 years old with the emotional and behavioral disorders (EBD).
- £24,000 a year
- 2 on 4 off shifts
- Sleep over-rate
- Fantastic Training with your level 3 in child care
- Our home in Rainford St Helens are looking for an energetic care worker who is passionate about positively impacting a young person’s life.
Your role will be helping and supporting our young people are helping with activities, appointments, education and cooking. We are looking for caring people who have experience working with young people and are passionate about helping.
- To have or willing to complete level 3 in residential childcare
- 12 months experience working with young people
- Great attitude
- Desirable driving license
Residential Childcare worker St Helens
Exceptional Care are growing with New Homes around the North West and are in the need for a registered manager to assist with opening and running of our new 4 bed children’s home in Burscough. Exceptional Care work with young people aged between 7 -17 years old with EBD.
- £36 000 – £40,00
- Monday – Friday
- 28 days holiday
- Bonus Structure
- Private Pensions
If you are looking for a fresh challenge and the exciting opportunity to set up a new children’s home. We are looking for people to have;
- Level 3-5 health and social care/leadership and management
- 2 years registered manager experience
- OFSTED experience
- Good understanding of OFSTED legislation
- Commitment to personal development
- Full UK Driving License
Due to an internal promotion, we have a position for a Deputy Manager in our crisis service in Cheshire. All placements are on a 2 to 1 basis. We are looking for active deputies you like to do activities as the crisis service focuses on keeping the young person active.
- £27,000 – £28,000 a year
- Company Pension
- 2 on 4 off shift pattern
- Great Training and help with your level 5 in leadership and management
- Great stepping stone for future registered management roles at Exceptional Care
You will be providing expert care for young people who have been in crisis, whilst providing supervision for current staff. Keeping on top of DBS, training, and weekly rotas and supporting the service manager
- 2 years previous experience in residential childcare
- Level 4 in Residential childcare
- Driving Licence
- References to back up ability
Deputy Manager in Crisis Team
At Exceptional Care, we are looking for energetic and caring residential child care workers to join our teams on a permanent basis. This is a great experience and perfect for someone who likes to make an impact in a young person’s life and enjoys the challenge of working directly with children and young people.
- £10.13 – £10.65 an hour £42.25 sleep rate (£25,000 – £26,000 per annum)
- 2 days on 4 off shift pattern
- Fantastic Training can provide you with your level 3 and level 5 in childcare
- Company Pension
- Private health care scheme
Your role will be helping and supporting our young people are helping with activities, Independence skills, education, and cooking. We are looking for caring people who have experience working with young people and are passionate and committed to children and young people.
- Preferable level 3 in child care or willing to complete it
- 12 months experience working with young people
- Great attitude
- Driving license desirable
- Common sense approach
If you want to be involved in the setting up of a new care service get in touch today to discuss opportunities with Exceptional Care
Benefits of a Career with Exceptional Care
- Company Pension
- Support to attain relevant industry qualifications in Level 3 Residential Childcare and Young People & Level 5 Leadership and Management.
- Access to free online training and support.
- Management receives monthly and annual bonus incentives.
- A flexible rota of 2 days on 4 days off for a good work/life balance.
- Career progression, internal communications sent out to all staff or open vacancies within the business.
- Access to company vehicles within work hours.
- Annual social events as well as celebrated birthdays.
THE STORY SO FAR
Exceptional Care is founded.
First registration of Beech House, a small two bedded children’s home in Sefton with 6 employees.
Our second registration, Oak House, a four bedded children’s home in Sefton.
We successfully gained registration for Cherry House a three bedded home in Skelmersdale, Lancashire.
We decided to relocate one of our small homes and transition the young people into a bigger home, which we named Maple House, located in a rural setting.
Opening of Sapphire House, our Post 16 service, based in Skelmersdale.
We launched Barley – 28 day crisis barge high activity service.
We launched Romulus – 28 day crisis barge high activity service.
We launched Jubilee in May – 28 day crisis barge high activity service.
Opening of our new Head Offices
Ten services – large registered homes, solo provisions, semi-independent provisions and 28-day crisis provisions
Launching our sister company, the face to face training department… Think Tank Academy
Opening of Willow House, a new 3 bedded home in Lancashire
March 2020 will see the launch of Think Tank Academy online e-learning training website.
Opening of our new crisis services called Elegance, Burnster and Cheiftian
See the opening of four new homes in Exceptional Care
Meet The Team
Group Managing Director
Susan started with Exceptional Care in May 2017, initially beginning her journey as the Service manager for the Organisation and then in May 2018 became the Responsible Individual for the company.
Susan is an experienced and passionate professional in the Children’s Services sector encompassing 9 years at Operational Leadership Level for Looked After Children’s residential/resources, for Manchester City Council.
Susan’s possesses a leadership style that is solution focused, with drive and motivation around supporting and developing change within the field of provision for children.
Susan’s career journey has been within the charity-based sector of Children’s residential, before going into local authority work and then into the independent sector of children’s residential provision.
Susan has brought her enthusiasm and passion to Exceptional Care and her underlining principles of “children and young people matter and should feel that the service provided is their home.
- 2006-2016: Local Authority Management Programmes, (Collaborative Leadership Programme, After Adoption Leadership Programme), Care and Control PRICE,
Restorative Justice, Data Governance, Complaints training. Safeguarding, Signs of Safety.
- 2004: Level 5 NVQ in Operational Management.
- 2003: Level 4 NVQ in Social Care and Management,
- 1995-1997: Higher National Certificate in Caring Services and Care Management.
Quality Improvement Team
Jamie Lee Roach
Business Development Manager
Jamie Lee has a BA (hons) Degree in Children and Young People with Criminology and my DiplomaLevel 5 Leadership and Management in Children and Young People’s Residential Settings.
Whilst studying for her degree she began her career in children’s residential, working for a healthcare recruitment agency part time, with in this time she gained experience working in various different settings supporting children and young people form complex back grounds including residential home’s, crisis intervention centres, schools and semi-independent homes.
In 2014 she joined Exceptional Care as a children’s residential support worker and was quickly promoted to the home’s senior. In 2017 she was promoted to deputy manager where she studied for her Diploma level 5 Leadership and management. Since completing her Level 5 along with following her career development plan implemented by Exceptional Care’s upper management, she has gained the skills to identify and manage children and young people’s needs and risk’s, communication with young people, their family and professional’s involved in their care, ensuring and promoting good practice within the home and throughout the service and good knowledge of Ofsted Framework for Children’s Homes to ensure quality care is delivered.
Her current role is Referrals manager, part of her role is the assessment and co-ordination of placements within our children’s residential homes. It is extremely important to Jamie and Exceptional Care to ensure each individual young person who comes in to our care is placed in an environment where they feel safe and secure as this will provide them with the opportunity to develop positive healthy relationships, make changes in their life and achieve outcomes and prepare them for independent living and transition into adulthood. She is very dedicated to her role and understands the importance of ensuring that we are the right placement for each young person and only offer placements to young people who are compatible with our homes location, current young people living in the home and that we believe we can meet the young person’s needs and manage their risks
Tim joined Exceptional Care in July 2019, he has 30years experience in a variety of health & social care settings, which includes over 20yrs managerial experience in local authority, voluntary and private sector providers of both adults and children’s services.
Tim has a background in mental health services, training and development before becoming a manager in children’s services.
Tim is extremely passionate about the home and is a strong advocate for children and young people.
Hayley joined Exceptional Care in July 2016, starting off as a support worker and as a result of personal development programme offered by Exceptional Care has progressed through the roles of residential support worker, team leader, deputy manager to now registered manager at CherryHouse.
Prior to Exceptional Care, Hayley has 10 years’ experience providing direct support to children and young people in a youth worker role and also as a family support worker. She holds a BA hons degree in Sociology and Social policy, focusing upon the experience of young people within society and is currently enrolled on Diploma Level 5 in Leadership and Management
Natalie is a dedicated professional with over twenty years’ experience working with children and young people. Natalie has attained the Level 5 Managers Award and has qualifications in Prevent, Child Protection, Safeguarding, FGM, CSE and gender identity training and has delivered nine-week long training sessions created by the NSPCC that covers child protection, safeguarding, person-centeredness and managing crisis situations whilst being a ChildLine Child Protection Counsellor.
Natalie has held many roles in childcare and is a proven Registered Manager, having held Ofsted Registration for young people with EBD and challenging behaviour. Natalie has experience in supporting other Registered Managers and has significant leadership and management experience where she has proven coaching and mentoring skills that she has used to drive up quality in her teams.
Natalie has worked to improve services and has experience in leading a team to reflect and achieve improved ratings for the benefit of the children and young people living in the home.
Natalie has previously been a Child Protection Supervisor and has spent her own time volunteering and working for ChildLine as she believes in the importance of helping children in need. This work was on the front line of support answering calls from distressed and frightened children and helping them by directing resources and support where appropriate. This has helped shape Natalie’s skills in de-escalation, managing conflict and has given her a keen eye for supporting children and young people to recognise risks and to help keep them safe.
Natalie is actively engaged in fundraising, having walked the Great Wall of China and has raised in excess of £40,000 for ChildLine.
Nicola has been with Exceptional Care since September 2017 and comes to Oak House from our crisis services and has worked in Residential childcare settings for 13 years. Nicola has a Diploma level 3 in children and young people health and social care and also has her Level 5 Diploma in leadership and Management in children services.
Nicola brings a wealth of experience having worker in a variety of different settings within children’s services that includes secure units, crisis placements, respite services as well as residential care, six of these years has been as a deputy manager/team leader